Practical guidance for business owners who want to build, improve or manage a website or online store. Start with the package guide or see what to prepare for a new project.
Which website package fits your plans?
Compare size, content and features to get a clearer idea of what you need.
Read the package guide →What should you provide for a new website?
A practical checklist for text, images, branding and feedback before development starts.
View the checklist →Hosting and maintenance: what’s the difference?
Find out which agreements cover the hosting environment and which cover maintenance of your website.
Read the guide →Choose your website package based on your content and goals.
Start by asking what visitors should be able to find and do. A compact service website needs a different structure from a site with several audiences, a knowledge section or an external integration.
- Essential: for a compact site with up to four pages, a contact form and basic SEO.
- Business: for up to eight pages, two standard forms and one content module, such as news or projects.
- Premium: for a custom design, up to twelve pages, two content modules and one integration scoped in advance.
List the pages you need and note the essential features. Set aside extensions for later. That makes it easier to discuss the core package and any additional work.
Checklist for starting your website project.
Providing everything upfront helps us make decisions and stay on schedule. Gather these items before development starts.
- Goal and audience: who is the website for, and what’s the most important next step, such as getting in touch or making an enquiry?
- Page outline: a list of the pages you want and the key message for each.
- Final copy: organised by page, including contact details and any supplied legal text.
- Brand identity: your logo, colours, typefaces and usable brand assets.
- Images: images of suitable quality that you have permission to use on the website.
- Feedback: one contact who consolidates comments for each agreed revision round.
Agree on a secure way to share technical access. Keep passwords separate from general documents containing website content.
Hosting and website maintenance serve different purposes.
Hosting is the environment your website or online store runs on. Your hosting plan determines what’s agreed for the environment, capacity, monitoring, security and backups.
Website maintenance covers the site itself: WordPress, themes, plugins, technical checks and upkeep. Hosting only includes website updates and content changes when agreed.
What should you agree on upfront?
- Who manages the hosting environment and who manages the website?
- Which updates, checks and backups does the selected service include?
- How are restoration and technical issues handled?
- What support and content changes are included?
- What extra costs apply for licences or additional work?
For an existing website, we first review the technology and its maintenance status. Then we agree on the services you need and any transition.